Support
We're a small team of parents and former teachers. A real person reads every message.
Common questions
How do I get to the grown-ups area?
Tap the round gear at the top right, then For grown-ups. The first time, the app shows three numbers written as words, such as “four, seven, two”, to type as digits (472), and then asks you to choose a 4-digit code. After that, the grown-ups area opens with your code. You'll also get an 8-digit recovery code to write down. Forgot your code? Tap Forgot code? and type the recovery code. More about the code.
Can I open it with Face ID?
Yes. In the grown-ups area, open Code and Face ID and turn on Open with Face ID (Touch ID on devices that have it). Turn it on only on your own device, if your child can't unlock it with their face. It opens the grown-ups area and printing certificates. Buying Plus still asks for your code.
How does my child choose what to practice?
On Home, tap a topic, then tap the practice to start. The buttons at the bottom of the topic page set how long a round is: 5 questions, 10 questions or a 1-minute challenge. Keep going on Home picks up the last practice, and Surprise me picks one for them.
What happens when my child gets one wrong?
The app says “Not quite. Try again.” and lets them try again. It doesn't show the answer until they tap Show me or get it right. Facts your child misses come back in later rounds until they stick, and My missed facts on Home practices just those.
Can the app read the questions out loud?
Yes. Tap the speaker on the question card, and the app says the question in the app's language, using the voice built into the device. To have every question read by itself, turn it on in the grown-ups area. When all sounds are off, nothing is read.
How do I change the app's language?
Eagerly Math is in 14 languages. It uses the device's language when it can, and English otherwise. To pick another just for this app, open the grown-ups area, then Language. Every screen changes right away, including the read-aloud voice.
How can I see how my child is doing?
In the grown-ups area, the Progress group has the Fact map, Most missed and the Practice log, and with Eagerly Math Plus the Grade checklist and Mistake coach, which explains the mistakes that keep coming back and one thing to try at home.
How does Mistake coach help me coach my child?
Mistake coach notices the mistakes that keep coming back. Each card shows how often it happened, your child's own answers, why it usually happens, one thing to try at home, and a Practice these round of just those questions. Look once a week, pick one card, do the tip together, then practice. It comes with Eagerly Math Plus. How to coach with Mistake coach.
How do I know if my child is on track for their grade?
With Eagerly Math Plus, the Grade checklist lists every skill the app practices for kindergarten to grade 5, with its Common Core code, and marks each one Known, Practicing or Not started from your child's answers. A check-up of about 5 minutes fills in a whole grade on day one. How the Grade checklist works.
Can more than one child use it?
With Eagerly Math Plus, up to 4 children each get their own name, picture and progress, and the app asks Who's practicing? when it opens. Without Plus, the app keeps progress for one child.
Will progress move to my other devices?
Yes. With iCloud turned on, your child's progress syncs through your family's own iCloud to your other devices signed in to the same Apple Account, and comes back if the app is installed again. We can't see it.
What is Eagerly Math Plus?
Everything in Eagerly Math 1.0 stays open to everyone. Plus adds Multiply & divide, Numbers, Shapes, Word problems and Time, bigger numbers in Add & subtract, the Times tables club, Mistake coach, the Grade checklist, Homework, Printables, up to 4 children, and three more themes and sounds. It's a one-time purchase or a monthly subscription that starts with a 7-day trial, and Family Sharing covers your family. Prices are shown in the app before you buy, in your currency.
How do I buy, restore or cancel Plus?
Open the grown-ups area and tap Plus on the Eagerly Math Plus card. Buying asks for your code first, so a child can't buy anything by accident. On a new device, tap Restore Purchase on the Plus screen. To cancel the monthly plan, open Settings on your device, tap your name, then Subscriptions, then Eagerly Math Plus. Refunds go through Apple at reportaproblem.apple.com. The terms have the details.
How do I reset progress or start over?
At the bottom of the grown-ups area, Reset progress clears scores, history and badges and keeps names and settings. Erase everything removes all of it, on this device and in iCloud, and the app goes back to its first screen. A purchase of Plus stays.
How do I turn the sounds off?
Your child can pick a right-answer sound, or No sound, in Settings (the gear). To silence every sound, open the grown-ups area, then Sound and vibration. Sounds also stay quiet when the device is in Silent mode.
How do I print a certificate?
On the score page, tap a badge your child has earned, then Print certificate. The app asks for Face ID, if you turned it on, or your code, then opens the usual print options.
Does it work on iPad, Apple TV, and with bigger text?
Yes. Eagerly Math works on iPhone, iPad and Apple TV. On Apple TV, kids pick answers with the remote. Words follow the text size set on the device, and VoiceOver reads the buttons and choices.
Does the app need the internet?
No. Practice works offline. The internet is used only for iCloud sync and for buying Plus through Apple. The links out of the app, to this website and to email, are in the grown-ups area.
Does it have ads?
No ads, no accounts and no tracking.
What grades is it for?
Pre-K to grade 5, in four levels a grown-up picks. Kid screens use big numbers and very little text, so early readers can use it on their own. How levels work.
What are levels?
When you set up a child, you pick what they're working on: Learning to count (pre-K to K), Numbers to 20 (K to grade 1), Numbers to 1,000 (grade 2), Times tables and fractions (grades 3 to 5), or Everything. Your child practices that level plus the one below, so practice stays at the right challenge. Change it any time in the grown-ups area. How levels work.
Does Eagerly Math follow Common Core?
Yes. The practice is matched to 48 skills from the US Common Core math standards, kindergarten to grade 5, with the most for kindergarten to grade 3. Each skill has its official code, like 1.OA.C.6, Add and subtract within 20. With Eagerly Math Plus, the Grade checklist shows which skills your child knows. See every skill by grade.
We're not in the US. Does it still fit?
Yes. Counting, adding and subtracting, times tables, place value, fractions, shapes and time are taught in these grades in most countries. The codes are American, and the app works in 14 languages.
What do you do with my child's data?
We don't collect it, and we never sell or share it. It stays on your devices and in your family's own iCloud. The privacy policy has the details.